Privacy Policy

Effective Date: 10/06/2024

Retail River ("we," "our," or "us") is committed to protecting your privacy and safeguarding any personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, make purchases, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: such as your name, business details, email address, phone number, billing, and shipping addresses when you register, place an order, or communicate with us.
Payment Information: payment details (such as credit card numbers or bank information) processed through secure payment systems.
Usage Data: information about your interactions with our website, such as IP address, browser type, and browsing history.

2. How We Use Your Information

We may use your personal information to:

Process and fulfill orders;
Provide customer support;
Improve our products, services, and website;
Send marketing communications, if you have opted in;
Prevent fraud and secure our website;
Comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

Service providers (such as payment processors and delivery services) to complete transactions;
Authorities if required by law or to protect our rights.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and gather analytics. You can manage your cookie preferences through your browser settings.

5. Your Rights

You have the right to:

Access the personal information we hold about you;
Request correction or deletion of your data;
Withdraw consent for marketing communications at any time.

6. Security

We implement appropriate technical and organizational measures to safeguard your personal information. However, no method of transmission over the Internet is completely secure.

7. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Effective Date."

8. Contact Us

For any questions regarding this Privacy Policy, please contact us at: Email: Sales@retailriver.co.uk